Here are some of our most frequently asked questions and answers. If you can't find what you're looking for, please use the Contact Us page to send us a message!
Do you accept custom orders?
Due to demand, I am limiting custom orders to 10 per month. At the beginning of the month I will announce when the custom orders will be launched via my Newsletter and Social Media.
How long does a custom order take to ship?
It depends on the order and how much work is involved. Typically, custom orders take anywhere from 3 days to 2 weeks. Always refer to the item description to see the processing times for a particular item.
How do I track my order?
After your order is placed, you will receive an order confirmation text message or email, depending on the preferences you specified at checkout. Once your order is shipped you will receive another notification with the tracking information for First Class Packages. There is no tracking available for items shipped as a letter.
Do you ship internationally?
We do ship internationally. Each listing should have the option, but if the shipping rates don't seem correct, please feel free to reach out to us using our Contact Us form for a better shipping quote.
Can I expedite the shipping on my order?
When you place your order, there are expedited shipping options available. This is the time in transit once it leaves our office. We have no control over the shipping times. We currently don't offer expedited processing times, but if you have a unique situation you can reply to the order confirmation email and let us know.
Do you accept returns or exchanges?
Visit our Refund Policy for information regarding returns and exchanges.
Do you make your stickers or do you outsource them?
Most of my stickers are made by me in my office. The stickers I make at home are water resistant and weatherproof. You can get them wet, but it is not advised to soak them or put them in the dishwasher. Some of my stickers are outsourced. Each sticker will have details in the description, but if the title says Waterproof, that is an outsourced sticker.
What business supplies do you use?
All of our business supplies are linked on Our Business Favorites page. Most of the links on this page are affiliate links and we will receive a small commission if clicked/a purchase is made.
Do you have advice on starting a business?
I have videos on YouTube about small business and I share a lot of tips on my Social Media. I also offer Small Business Coaching.
Is there a sizing chart for the apparel?
Yes, you can find the Sizing Chart here.